Shipping & Delivery
When it comes to shipping and delivery, we understand the importance of a seamless and reliable process. At Hartine, we strive to provide our customers with a hassle-free experience from the moment they place their order to the moment it arrives at their doorstep.
Our shipping methods are carefully chosen to ensure the safe and timely delivery of your purchase. We work with trusted shipping partners who have a proven track record of delivering packages securely and efficiently.
Hartine makes all of its jewellery on order; time from order to delivery is normally 21 days. Occasionally it may vary due to complexity which will be communicated in advance to customers.
Once your order gets ready, we carefully package your engagement ring to protect it during transit. We take great care in ensuring that your ring arrives in pristine condition, ready to be cherished for a lifetime.
Depending on your location, we offer various shipping options to meet your needs. Our standard shipping option typically takes between 3-5 business days for delivery within the India. For international orders, delivery times may vary depending on the destination.
For customers who require expedited shipping, we offer express delivery options. With express shipping, you can expect your engagement ring to arrive within 1-2 business days within the India. Please note that additional fees may apply for expedited shipping.
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your package and know exactly when it will arrive.
At Hartine, we understand that the security of your purchase is of utmost importance. That is why we offer shipping insurance on all orders. This provides you with peace of mind knowing that your engagement ring is protected against loss or damage during transit.
If you have any questions or concerns regarding the shipping and delivery of your order, our customer service team is here to assist you. We strive to provide prompt and helpful support to ensure a positive shopping experience.
Thank you for choosing Hartine for your unique engagement ring. We look forward to delivering a piece that will exceed your expectations and bring joy for years to come.
- For International orders the transit timeline would be 10 to 12 working days.
- The production timeline would 20 working days.
- International shipments are non refundable.
- Any further questions about shipping, please reach out to us at support@hartine.com